Who We Are

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Hollie Helps is a boutique lifestyle support agency based in Hervey Bay. We coordinate daily living, skill‑building and allied‑health supports for NDIS participants, aged‑care clients and busy households.

Every shift is planned, purposeful and recorded—so clients (and you) can see outcomes, not guess at them.

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Why Work With Us

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• Above‑award pay (sub‑contractor model) - Your expertise is recognised and rewarded from day one.

• Flexible schedules - Choose shifts that fit around family, study, or a second job.

• Buddy + Shadow shift (paid) - Work alongside an experienced teammate before flying solo, so you’re confident and supported.

• Clear shift plans & notes - Arrive prepared, leave with progress tracked—no chaos, no guesswork.

• Ongoing mentoring - Direct access to the Director of Care for debriefs, tips, and troubleshooting.

• Professional growth - Training in NDIS best practice, neuro‑affirming approaches, and goal tracking.

• Supportive culture - Small team that shares wins, answers quick questions in our app, and never leaves you guessing.

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Roles We’re Recruiting

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1. Lifestyle Support Workers – daily living assistance, community access, routine building, skill development (cooking, budgeting, social confidence).

2. Cleaning & Home‑Support Contractors – household tasks that free clients to focus on goals.

3. Specialist Assistants (occasional) – gardeners, drivers or hobby mentors who can turn a passion into a skill session.

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The Mindset We Love

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• You do with, not do for—coaching independence where possible.

• You notice small wins and record them clearly.

• You’re calm around neurodivergent clients and respect sensory needs.

• You ask, “How does this activity move the goal forward?” before the shift starts.

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Must‑Have Credentials

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• Current Blue Card (Working with Children)

• Yellow Card / NDIS Worker Screening

• Recent National Police Check

• ABN (you’ll invoice us weekly)

• Valid First Aid & CPR certificate

• Public Liability & Professional Indemnity Insurance (we can help you arrange this)

• Reliable car & licence for community access shifts

• Smart‑phone for our app (shift plans, case notes, secure messaging)

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Nice‑to‑Haves

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• Mental Health First Aid

• Lived or professional experience with autism, ADHD or psychosocial disability

• Hospitality or nutrition skills for cooking programs

• Trade or creative hobbies you’re keen to teach (music, woodworking, gardening)

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How the Process Works

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1. Quick phone screen – 10 minutes to confirm fit.

2. Formal interview – chat values, scenarios and availability.

3. Document check – upload creds (Blue/Yellow Card, etc.).

4. Buddy/Shadow shift – paid shift alongside a senior team member to learn routines, note‑taking and client preferences.

5. First solo shift – clear plan in app; debrief afterwards.

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